We
help you GET CLEAN at work and at home.
With more than 4,500 franchises
around the world,
ServiceMaster Clean has been in the cleaning and
disaster restoration business for more than half a
century. We help you get clean and stay that way, at
work and at home.
ServiceMaster Clean is proud to be a
Six Sigma company, demonstrating our commitment to
excellence. Each independent ServiceMaster Clean
business pledges to uphold the high standards of the
organization, promising to do the job right or do it
over. Whether you contract with us for office janitorial
services or call us to address fire damage at your home,
our service is prompt and the work is done to your
satisfaction.
The ServiceMaster Family
ServiceMaster Clean professionals are part of the
ServiceMaster family, one of the world’s largest and
most versatile service networks with locations in the
U.S. and Canada as well as 40 countries around the
world. Each year, we serve 10.5 million homes and
businesses in the United States with cleaning and
disaster recovery services, lawn care and landscape
maintenance, termite and pest control, plumbing, heating
and air conditioning maintenance and repair, appliance
maintenance and repair, cleaning and furniture
maintenance, and home warranties.
These services are provided through a
network of company-owned and franchised service centers
and business units, operating under the following
brands: TruGreen ChemLawn, TruGreen LandCare, Terminix,
American Home Shield, ServiceMaster Clean, Merry Maids, AmeriSpec and
Furniture Medic.
Known as America’s Service Brands for
Home and Business, ServiceMaster is a privateley held
company of Clayton, Dublier and Rice Inc. (CD&R) .
- More than 50 Years of Growth and Service
- ServiceMaster, the parent company of
ServiceMaster Clean, has come a long way since its start
as a moth-proofing company founded in 1929 by Marion E.
Wade, a former minor league baseball player.
When it was incorporated in 1947,
ServiceMaster employed only half a dozen employees and
earned a yearly revenue of $125,000. Today, that
fledgling corporation is the leader of the service
industry, employing more than 50,000 people, managing
over 190,000 others, earning over $7.8 billion annually,
and licensing over 5,400 independently owned and
operated service providers.
What hasn’t changed over the years is
the company’s credo. Wade had a strong personal faith
and a desire to honor God in all he did. Translating
this into the marketplace, he viewed each individual
employee and customer as being made in God’s
image—worthy of dignity and respect. His successors, Ken
Hansen and Ken Wessner, also shared his viewpoint. These
three leaders shaped what became our company objectives:
- Honor God in All We
Do
- Help People Develop
- Excel with Customers
- Grow Profitably
Commitment to Quality
Realizing that helping every employee develop to his or
her full potential would result in a greater quality of
work, training at all levels became a cornerstone of the
ServiceMaster approach. Operating under this basic
philosophy, ServiceMaster expanded to carpet cleaning in
1952, establishing one of America’s first franchise
businesses.
In 1962, the Company took its
expertise to the healthcare arena and pioneered what is
now known as outsourcing. In 1980, we began serving the
education market and expanded our work offerings to
business and industry.
The Ultimate
Service Business
In the 1980s, Chairman and former Chief Executive
Officer C. William Pollard lead further expansion of our
consumer business. Under his leadership, and the
leadership of former Chief Executive Officer Carlos
Cantu, ServiceMaster built on the original franchise
business to form a network of quality service companies.
In the spring of 2001, Jonathan Ward
was named President and Chief Executive Officer. The
Board of Directors and Ward concluded that ServiceMaster
should focus on its residential business and on the
commercial business served by its branch and franchise
model. This marked a significant transformation of the
company, which included the sale of the Management
Services business to ARAMARK. In April 2002, the Board
elected Ward as Chairman and Chief Executive Officer and
Ernest J. Mrozek as President and Chief Operating
Officer of the Company. Ward resigned in May 2006 and
ServiceMaster announced in June 2006 that board member
J. Patrick Spainhour would serve as Chairman and CEO.
Mrozek was named Vice Chairman in November 2006.
Another transformation occurred in
July 2007 when Clayton, Dubilier and Rice, Inc. (CD&R)
acquired ServiceMaster. George W. Tamke, a CD&R
Operating Partner currently serves as Chairman of the
ServiceMaster Global Holdings Board of Directors.
Spainhour continues to serve as Chief Executive Officer
of ServiceMaster and is the Chief Executive Officer of
ServiceMaster Global Holdings.
