department will replace flooring, cabinets, paint, and replace the baseboards.

At 2:55am on Friday, April 6, 2012 ServiceMaster Restorations received a call from the Lee County Justice Center in Fort Myers to respond to a water emergency due to a pipe that had burst on the second floor.  Five ServiceMaster technicians and three trucks responded to the call and were on site and extracting water by 3:30am.  By the time the full extent of the damaged was assessed eleven technicians and 6 trucks were on site extracting water from two courtrooms, 4 hallways 5 personnel spaces, one utility room and two stairwells.  Twenty seven dehumidifiers and seventy two air movers were placed to aid with the drying and drywall, carpeting, and insulation had to be removed and disposed of.  We even discovered a hidden subfloor on the judges’ podiums that had vermiculite in them for sound deadening purposes that needed to be removed.  Our technicians worked around the clock for the entire weekend drying these areas.  We worked along-side of the Justice Center maintenance crews and other contractors as they replaced carpeting and drywall in order to be ready for the start of their business day on Monday.  Court did resume on Monday morning and we were able to remove the rest of the equipment on Wednesday, April 11, 2012.

At 2:15am on Friday, April 13, 2012 we again received a phone call from the Lee County Justice Center in Fort Myers to respond to yet another water emergency due to a break in the main a/c chiller line on the first floor.  ServiceMaster personnel were on site and extracting water by 2:30am.  All totaled eleven technicians and 6 trucks responded and extracted water from four offices, one hall way, and one large conference room.  Fifty five air movers and nineteen dehumidifiers were placed to aid in the drying and flooring, drywall and insulation was removed and disposed of.  ServiceMaster technicians worked around the clock cleaning furniture, packing books and moving shelves in the library, building containment areas to protect what we had cleaned as well as extracting water from the affected areas.  We even had to pump out approximately 8 feet of water in an elevator shaft.  All equipment was removed by Monday, April 16, 2012 and the Justice Center was back in full operation.

in Naples, FL, on the 1900 block of Gulf Shore Blvd.  The tornado tossed furniture into pools, broke windows, snapped tree trunks, ripped tiles off of roofs, and lifted sliding glass doors off their tracks.  The EF0 tornado had maximum winds in the 65-80 mph range, according to the National Weather Service.  The damage was in an area of approximately 2 square miles, officials said.
ServiceMaster Restorations was called to seven condo units that had damage from the tornado.  Some of the condo units had some water come into them, others condo units had broken glass from the sliding doors on the lanai being blown in and had more severe water damage.  ServiceMaster went in extracted the water and dried out the condos with dehumidifiers and air movers.  ServiceMaster lifted the carpet, removed carpet padding, sprayed antimicrobial solution, put down new carpet padding and re-tacked carpeting back down.  ServiceMaster’s construction department is currently working with some of the unit owners to get their condo units back to where they were before the tornado.

We would like to offer you an opportunity to lower your loss ratio and improve the service you provide to your insured.  We have created a training program designed to educate you and your staff about how to reduce the size of many of your property losses when dealing with a manufactured home, either modular or mobile.  The concept is called loss mitigation.  In this class, you will learn just how much damage water can cause and what steps can be taken to reduce or minimize the damage in manufactured homes.

Your insured may not understand what construction methods make manufactured homes unique.  Those unique features may impact the types of decisions that are made during water mitigation.
If a Mitigation Specialist is called within 24 hours of a water loss, many dollars can be saved.  Mitigation Specialists are trained to understand manufactured homes and to stabilize the damage and keep it from becoming worse.  The result is less damage, lower cost, improved loss ratios and satisfied policyholders.
The class will be held on Monday, April 23, 2012 from 2:00pm – 5:00PM at Hawthorne Suites, 3557 Pine Ridge Rd, Naples, FL 34109.
If you are interested in attending the class, please contact Dawn at
239-277-0330 or fax your registration to 239-425-0179.
Class space is limited so call now!  There is no charge for these 3 hours of Continuing Education.

Upcoming CE Classes:

Smoke & Odor Mitigation – May 10, 2012 – 2:00pm – 5:00pm – Fort Myers

Smoke & Odor Mitigation – May 21, 2012, 2:00pm – 5:00pm – Naples

Mold Remediation – June 19, 2012 – 2:00pm – 5:00pm – Naples

Mold Remediation – June 28, 2012 – 5:30pm – 8:30pm – Fort Myers

Water Damage Mitigation – October 23, 2012 – 2:00 – 5:00pm – Naples

ServiceMaster Restorations was called to a condo in Naples, Florida that had a water damage that was caused a few weeks prior to us being called by an unknown source.  ServiceMaster went to the condo with a Thermal Camera to detect where the water was coming from.  ServiceMaster found the water was from a leaking valve from the washer machine.  The water damage affected the laundry room, two closets, two hallways, and the foyer.  ServiceMaster went in and extracted the water and started the drying out process.   ServiceMaster set up dehumidifiers throughout the home.   ServiceMaster removed all of the baseboards and toe kicks to help with the drying of the drywall and found that mold had started to grow.  ServiceMaster than had to remove part of the drywall to stop the mold from spreading.  ServiceMaster then applied an anti-microbial agent to prevent further mold growth.  The carpet padding was damaged by the water and had to be removed.  After ServiceMaster’s water remediation department was done, ServiceMaster’s construction department then started to rebuild the home back to its original state before the water damage occurred.  ServiceMaster’s construction department replaced the carpet pad, reinstalled and cleaned the carpet, replaced the drywall, painted, and replaced the baseboards to the damaged areas.   The condo was set to be rented nine days after the water damaged occurred and ServiceMaster had all of the work completed in time to allow the condo to be ready for the new tenants.

ServiceMaster Restorations was called to a home in Bonita Springs, Florida that had a water damage that was caused by the incoming waterline for the washing machine.  The water damage affected the laundry room, garage, hallway, closet, two bedrooms and bathroom.  ServiceMaster went in and extracted the water and started the drying out process.   ServiceMaster set up dehumidifiers and air movers throughout the home.   ServiceMaster removed all of the baseboards and toe kicks to help with the drying of the drywall and to make sure that mold would not grow behind the baseboards and toe kicks.  The carpet padding was damaged by the water and had to be removed and as did baseboards.  ServiceMaster then applied an anti-microbial agent to prevent mold growth.  After ServiceMaster’s water remediation department was done, ServiceMaster’s construction department then started to rebuild the home back to its original state before the water damage occurred.  ServiceMaster’s construction department replaced the carpet pad, reinstalled and cleaned the carpet, repaired damage that was done to the cabinets, replaced the baseboard and painted the damaged areas.   The home was set to be rented eleven days after the water damaged occurred and ServiceMaster had all of the work completed in ten days, allowing the home to be ready for the new tenants.